COVID-19 Update: KHAZAI is doing contactless pick-up/delivery/drop-offs for Rug Cleanings only at this time. Your safety matters - Learn More

HOW WE ARE HANDLING COVID-19

Everything you need to know about our delivery and pickup process/experience during the Coronavirus (COVID-19) outbreak.

Here at Khazai Rug’s/Cleaning we take your safety as well as our employees very seriously during this time of crisis. We still strive to provide exceptional customer satisfaction when cleaning your rug and that will not change even with uncertainty regarding COVID-19. But, with that being said we would like to outline the steps and precautions we are taking to keep everyone safe!

Social Distancing (Contactless Delivery)

To protect the health and safety of our customers, employees and the public in general we will implement social distancing and contactless delivery in certain situations or when directly asked for as well. Here is an outline of our process and what we will continue to practice until the COVID-19 virus subsides.

1.

We will keep our distance from you and your loved ones, as well as staying 6 feet from our own employees. (Employees will knock or buzz on arrival and when greeting will always maintain a 6-foot radius.)

2.

Gloves and foot covers will be worn at all times when picking up or delivering a rug. (We can also cover our faces if the customer inquiries about it as well.)

3.

We will not have any direct contact with a customer. (That means paperwork for any service completed can be done digitally.)

4.

Once delivery is completed employees alike are practicing good hygiene techniques by sanitizing their hands in a 60% alcohol solution or washing their hands if a lavatory is available.

5.

Signatures will not be necessary; a photograph of the service order will be taken instead showing proof of delivery/services completed.

Additional Delivery Team & Health Safety

Our main goal here at Khazai Rug Cleaning is to provide excellent customer satisfaction that’s why we are also implementing new safety requirements for all of our employees to protect our employees and customers alike. All employees are practicing social distancing as well as washing their hands when exiting and returning to the store and using plenty of hand sanitizer as well throughout the day. All of our employees have not been anywhere outside the United States in the past 90 days. We are also asking that if any employee exhibit any signs of sickness to please stay at home and quarantine themselves for at least 14 days. At Khazai Rug Cleaning we have the upmost concern when it comes to the health of the nation that’s why we are doing our part in implementing these new health and safety guidelines to keep everyone safe!

 

Special Requests

We strive to take care of any certain requests or questions you may have. Such as alternative delivery options or if you would like us to hold a completed order until a later date. It will not be a problem at all just give us a call or send us an email and we will do everything we can to accommodate every individual situation. Feel free to reach out with any additional concerns you may have, and we will get back to you in at least 24 hours. Thank you.

 

Get your rug SANITIZED now!

Cleaning

RUG

Services

Rug Cleaning Services

Test 1

pH Natural Stains

Regular shampoo cleaning is the most cost effective way to have your rugs cleaned. This process uses a heavy duty shampoo cleaning method. Rugs are set to soak to saturate rug fibers as deep as possible. This process removes 50-70% of stains and dirt.
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Veterinary

Urine Treatment

Urine treatment is an additional process that can be added to any rug cleaning service but is included in the deep shampoo cleaning. We guarantee 100% urine odor removal. This service can be combined with any of our cleaning services, including Basic or Deep Shampoo services
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green earth

Organic Cleaning

Our organic cleaning method is FREE. There is no additional cost when requesting this service for any rug cleaning. This non-toxic and chemical free detergent is safe for pets and children. Organic cleaning is a must for those who suffer from asthma / allergies.
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Bubbles

Basic Shampoo

Regular shampoo cleaning is the most cost effective way to have your rugs cleaned, this process uses a heavy duty shampoo cleaning method. Rugs are set to soak upside down so rug fibers are cleaned as deep as possible. Rug Wash guarantees 50-70% stain removal using this process.
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Ultra Bubbles

Deep Shampoo

Deep shampoo cleaning is our best cleaning service we offer and can give you the best result. It includes our best shampoo, sanitizers, deodorizers, and our stain removal process. This process can remove 80-98% of stains and odors. For dirty rugs, this is the best single service we offer
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Deep

Deep Shampoo Cleaning

Raining

Water Damage

We specialize in water restoration for all rugs types. We are able to stop bleeding of colors, treat the rug for mold and mildew, and check for any additional damages caused by the accident. We can help restore your rug to pre-water damage status! (price vary on rug fabric and dyes)
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Water

Water Damage Cleaning

KRC

Why KRC

flat weave rugs, hand tufted rugs, hand knotted rugs, hand hooked rugs, machine made rugs, shag rugs, type, fiber, wool rugs, synthetic rugs, cotton rugs, silk rugs, silk&wool rugs, dye, vegetable dye rugs, chemical dye rugs, contention, Origin, Persian, Indian, turkey, Fringe, original, artificial, Body, cotton, wool, Stain, oil, base, water, Age, new rugs, old rugs Semi-Antique rugs, Antique Rugs

Flat Weave Rugs
Hand Tufted Rugs
Hand Knotted Rugs
Hand Hooked Rugs
Machine Rugs
Shag Rugs

Type

Wool Rugs
Synthetic Rugs
Cotton Rugs
Silk Rugs

Fiber

Vegetable dyed rugs
Chemically dyed rugs

Dye

Origin
Fringe
Body
Stain

CONDITION

New Rugs
Old Rugs
Semi-antique Rugs
Antique Rugs

Age

Flat Weave Rugs
Hand Tufted Rugs
Hand Knotted Rugs
Hand Hooked Rugs
Machine Rugs
Shag Rugs

Type

Wool Rugs
Synthetic Rugs
Cotton Rugs
Silk Rugs

Fiber

Vegetable dyed rugs
Chemically dyed rugs

Dye

Origin
Fringe
Body
Stain

CONDITION

New Rugs
Old Rugs
Semi-antique Rugs
Antique Rugs

Age

Process

Our Cleaning Process

Inspection

Inspection

An essential step in the rug cleaning and repair process is the initial inspection of the rug. At Khazai Rug Cleaning, our expert knowledge allows us to identify all aspects of your oriental rugs to determine the best treatment and cleaning techniques.

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Dusting

Dusting

Your grandma was right when she would beat the rug outside. Dusting a rug is the single most important step in the cleaning process. Oriental rugs collect dirt, grit, and dust over time which can cause premature wear to your rugs and to your health.

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Flooding

Flooding

The best way to deep clean a handmade, wool rug is to flood it with water. We do this by completely submerging the entire rug. Similar to the centuries-old method of washing area rugs by immersing them in the cold water flow of a mountain-fed river.

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Cleaning

Cleaning

When it comes to actually cleaning your rug, we use completely natural chemicals that are best suited for your particular rug and situation. Your rug is then scrubbed thoroughly, pulling out any excess dirt and odors which are trapped inside the fibers.

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Rinsing

Rinsing

After cleaning the entire rug we then rinse the rug with fresh water to remove any remaining detergents. We use rollers to flush out the majority of the detergent(s) from the rug.

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Extraction

Extraction

Extraction is the process of removing the remaining water in a rug after rinsing. Using a powerful extractor, we remove most of the moisture from the rug as quickly as possible.

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Drying

Drying

Assuring all moisture is removed from the rug is very important. We suspend the rug on a drying rack and use air movers to quickly and thoroughly dry any remaining moisture.

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Fringe Cleaning/Grooming

Fringe Cleaning/Grooming

In the ending stages of the cleaning process. We focus on detailing the fringe. Once again, this is done by hand. We pay special attention to giving the fringe an even and bright appearance. If your rug has a type of pile that tends to come loose and stick out over the rest of the rug’s pile, then our professional grooming will help trim these parts down to give your rug a smooth, flat surface.

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Finishing

Finishing

This is the last step of the cleaning process is finishing. Finishing requires a well-trained eye for detail. During the finishing we soften the fibers of your rug, giving you a soft and clean rug that is as fresh as when it was brand new.

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Final Inspection

Final Inspection

Our expert staff takes a final look over the rug to ensure the rug is in peak condition before being returned to the customer. At Khazai Rug Cleaning, we are committed to providing the very best rug cleaning services.

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